Acted as the leader for a team of nine Residential Coordinators, responsible for resident wellbeing, managed resident behaviour, worked with higher management, represented the community as a leader.
Performed routine maintenance, managed projects as project officer, assisted in administrative tasks and business operation.
Supported resident wellbeing, community engagement, emergency response, ran community events, and smooth day-to-day operations within student housing.
Client correspondence and support, administrative tasks, building relationships and aligning products to customer goals and priorities. Achieved my Diploma in Finance and Mortgage Broking whilst working here.
Supplied, Chopped, and Sold Firewood as a personal business. Built relationships with clients, managed pricing, negotiation, distribution. Built strong values of hard work and integrity.
Selected to present to 180 student accommodation professionals at the APSAA conference. Delivered a case study on modernizing resident communication through a Discord and Minecraft ecosystem at Flinders University Hall. Outlined transition from traditional social media to moderated digital spaces serving over 120 residents, highlighting public speaking strength, innovation, and digital transformation leadership.
Flinders University
February 2024 – Current
Entry Education
Traineeship at Loan Market, Jan 2023 – Jan 2024
Strategic leader and innovator who transforms operational hurdles into scalable opportunities for growth. Highly adept at analysing legacy processes to implement modern, tech-forward solutions. Combines a rigorous technical background with a “lead-by-example” philosophy to mentor teams, drive inclusive cultures, and deliver high-impact results in rapidly evolving environments.
